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Doing coffee is one of the best ways to develop
a relationship. It can be a really useful coaching
tool for breaking the ice and helping the conversation
flow.
Refreshments also help in group sessions. I have
facilitated a number of awaydays where we have finished
the workshop with a Q and A session and drinks –
managers and staff – sitting around in a circle.
It helps move the formalities towards a conclusion
in a relaxed atmosphere. A good ending is as important
as a good start.
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